💭 Reflection
Great technology still needs a human entry point.
The AI engine could handle labeling at a scale and speed no human team could match, but none of that value was accessible if customers couldn't figure out how to submit a job or understand their results. The UX wasn't decorative. It was the difference between a powerful tool and a usable product.
Working from an engineer's brief rather than user research required a different kind of listening, understanding a system deeply enough to design for people who hadn't built it. That translation work, from AI logic to human workflow, is something I genuinely enjoy.